The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Ambiance
“The room was beautifully designed with calming decor, creating a relaxing atmosphere that enhanced my stay.” view full review
Luxurious Shower
“The shower had excellent pressure and temperature control, providing a refreshing start to each day.” view full review
Relaxing Spa
“The spa facilities were truly rejuvenating, with a tranquil environment and a variety of soothing treatments available.” view full review
Well-Equipped Kitchen
“The self-catering facility was fantastic, featuring all necessary appliances and utensils, making meal preparation enjoyable.” view full review
General
Non-smoking rooms
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff
Sports & Fitness
Fitness centre
Kayaking
Outdoor tennis court
Billiard tables
Fitness studio
Services
24-hour room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection
Dining
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast
Business
Business centre
Children
Paid babysitting/ Child services
Children's pool
Water slides
Kids club
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Aqua park
Night club
Entertainment
Garden area
Television in lobby
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Room features
Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities
Bathroom
Hair dryer
Media
Cable/ Satellite television
Telephone
Show more
Location
Playa De Arena Gorda,
Punta Cana,
Dominican Republic,
La Altagracia
Map view
Playa De Arena Gorda,
Punta Cana,
Dominican Republic,
La Altagracia
City landmarks
Av. Estados Unidos
Splash Water Park
650 m
DC6
620 m
Amusement Park
Splash Water World
620 m
Theatre
Tropicana theatre
1.1
km
Astron
1.2
km
Beach
Arena Gorda Beach
2.0
km
Punta Cana 23000
Splash Park
2.0
km
Punta Cana 23000
Iberostar Golf Course
2.8
km
La Mascarita
1.9
km
Golf Course
Punta Blanca Golf Club
2.5
km
Amusement Park
Splash Parque Aquatico
2.0
km
Beach
Arena Blanca Beach
2.1
km
Obelisk
2.1
km
White Sands Golf Course
2.1
km
Playa Princess
2.3
km
Golf Course
Cana Bay Golf Course
3.1
km
Plaza Punta Cana
2.6
km
Cave Oleg Bat House
3.0
km
Mangu Disco
3.3
km
Shopping Area
Punta Blanca
4.2
km
Casino Diamante Punta Cana Grand
2.8
km
Night club
ORO Nightclub
3.1
km
Casino
Princess Tower Casino Punta Cana
3.2
km
Night club
Legacy Disco Club
3.2
km
Avalon
3.3
km
Cortecito Beach
3.7
km
Night club
Under the Club
3.5
km
Mall
Taxi Bavaro Punta Cana
3.6
km
Punta Cana 23000
Tatos Palm Beach
3.8
km
Nearby
Pasha
230 m
Restaurants
Kukua Beach Club Restaurant
1.3
km
Carretera de Arena Gorda a Macao Entrada por Club de Golf Punta Blanca
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
spacious
maintenance
service
7.0/10
Very good
Rooms
7.5
Location
6.8
Service
7.7
Dining
6.9
Guest reviews
7.0/10
based on 15 reviews
Eddie
United Kingdom,
June
2024
6.6/10
The hotel had some positives, like fantastic service and spacious, modern rooms, but there were also some drawbacks, such as noisy surroundings and issues with cleanliness and maintenance.
Rooms
7.0
The rooms were nice and a good size.
Service
8.0
The service was friendly and accommodating, but tipping was expected.
Location
6.0
The location was impressive, with beautiful landscaping, but noisy surroundings and vendors on the beach.
Dining
6.0
The dining experience was average with some food issues and running out of items occasionally.
Facilities
6.0
The facilities were adequate but could use more attention to cleanliness and maintenance.
Edward
United Kingdom,
June
2024
7.8/10
I had a wonderful stay at the hotel. The rooms were in great condition, the pool was fantastic, and the food was good. The beach, although nice, was a bit rough at times. The only downside is that I couldn't upgrade to a villa due to having children with me, but the VIP villas were still enjoyable.
Rooms
9.0
The rooms were in great condition and very comfortable. The VIP villas were a nice choice for our stay.
Service
9.0
The staff at the hotel were incredibly polite and helpful, making our vacation truly exceptional. They worked tirelessly to ensure everything was perfect around the clock.
Location
7.0
The hotel's location was nice, especially being close to the beach. However, the music by the pool was a bit loud for my liking, and some details in the room needed attention.
Dining
7.0
The food at the hotel was decent, but the service at the restaurant could be a bit slow at times. Serving drinks in plastic cups was a drawback.
Facilities
7.0
The facilities at the hotel were good overall, with a nice pool and beach access. However, some aspects like the room maintenance and detailed cleanliness could be improved.
Joe
United Kingdom,
March
2024
7.4/10
The hotel offers spacious and comfortable rooms with well-appointed amenities, but the dining experience can be inconsistent. The location is convenient with a short walk to the pool and beach, although some maintenance issues were noted. The friendly staff and peaceful atmosphere add to the overall value of the stay.
Rooms
8.0
Our room was large, comfortable, and well-equipped with a generously stocked mini fridge, whirlpool extra wide bath tub, and large shower.
Service
9.0
The lobby staff were always helpful and welcoming, providing excellent service by the pool and in the buffet.
Location
7.0
The location was convenient for easy access to the pool, beach, and restaurants, while offering a peaceful and quiet atmosphere when needed.
Dining
6.0
The dining experience varied, with good food quality but issues like cold plates and lukewarm cooked food. Some improvements needed in consistency.
Facilities
7.0
The hotel facilities were adequate, with a nice pool and beach access, but maintenance and cleanliness could be more consistent.
Mark
United States,
January
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were nice, the restaurants were fantastic, and the staff was helpful but had some difficulties. Despite starting off in a terrible room for one night, the place was always clean and smelled amazing.
Rooms
8.0
The rooms were nice and always clean, with a lovely scent.
Service
7.0
The staff was very pleasant and attentive, although there were some difficulties with certain members.
Location
9.0
The location was lovely and exactly as expected, adding to the holiday vibe. The hotel even serves for hosting events like conferences and meetings.
Dining
8.0
The dining experience was always fabulous, offering a good variety of foods and desserts, although there was an issue with the main restaurant during my visit.
Facilities
7.0
The hotel offers great facilities for a comfortable stay, but there were intermittent issues with certain services.
Alexander
United Kingdom,
November
2023
7.4/10
The hotel had nice rooms for the little time I spent in them, although slightly outdated. The service was very friendly and helpful. The location was convenient, close to the beach, but with some minor drawbacks. The dining options were fabulous and fresh. The facilities were good overall.
Rooms
7.0
The rooms were nice for the little time that was spent in them, slightly outdated.
Service
8.0
The staff were very happy and friendly, making our stay special.
Location
6.0
The location was kept clean, convenient to the beach, but with some drawbacks.
Dining
9.0
The dining options were fabulous and fresh, offering a huge variety of foods.
Facilities
7.0
The facilities were good overall, although some areas needed renovation.
Peter
United Kingdom,
August
2023
6.8/10
I stayed at the hotel and had a mixed experience. The rooms, though in need of updating, were kept spotless with ample linen. I mainly dined at the main restaurant, finding the food good and plentiful. However, there were some concerns about the room maintenance and food temperature. The location was impressive, but the expectations were not fully met due to certain disappointments with room amenities and upkeep.
Rooms
7.0
The rooms, while needing updating, were kept spotless with sufficient linen.
Service
8.0
The service, especially from Ferdinand, was gracious throughout the resort.
Location
6.0
The location was impressive, but not all expectations were met due to disappointments with room amenities and upkeep.
Dining
7.0
The dining experience was okay, but there were concerns about food temperature and plate warmth.
Facilities
6.0
The facilities were decent but fell short in certain maintenance aspects.
John
United Kingdom,
July
2023
7.0/10
The hotel had some ups and downs. The rooms were spacious with two double beds, but we had to request a room change upon arrival due to cleanliness issues. We couldn't upgrade to a villa because of our children. The service was exceptional, with attentive staff from desk attendants to cleaning crew, making our vacation special. The location was impressive, offering a mix of amenities, but some facilities showed signs of age. Dining had its highs and lows with great options but slow service at times.
Rooms
6.0
The rooms were spacious with two double beds, but our initial room was half-cleaned and had to be changed. We couldn't upgrade to a villa due to having children.
Service
9.0
The service was exceptional from desk attendants to maintenance crew, making our vacation wonderful and exceptional.
Location
7.0
The hotel is near a night club and a casino, with plenty of sunbeds available, but some facilities looked older, affecting the overall experience.
Dining
7.0
Dining offered great options but faced issues with slow service at times.
Facilities
6.0
The hotel facilities were decent, but some areas showed signs of age and wear.
Gavin
United Kingdom,
July
2023
7.4/10
The hotel offers spacious and nicely decorated rooms, with what you see in the photos matching what you get. The personalized birthday surprise with balloons and figurines was a nice touch. However, the loud Walkie-Talkie conversations in the hallways were quite annoying.
Rooms
8.0
The room I stayed in was spacious, nicely decorated, and matched the photos. The personalized birthday surprise added a special touch.
Service
6.0
The chambermaids were active all day but the loud Walkie-Talkie conversations could be disruptive. The staff organizing beach and pool activities were friendly and engaging.
Location
7.0
The hotel's location was convenient, with easy access to the pool, beach, and nearby restaurants. However, the noise levels and disturbances could affect the overall peace within the hotel.
Dining
9.0
The dining experience at Montecristo was enjoyable, with the breakfast and dinner offering satisfying meals. The attentive service, especially from the waitress Stephany, enhanced the overall experience.
Facilities
7.0
The facilities at the hotel were sufficient, with the beach, pool, and restaurant options meeting basic needs. However, maintenance issues like cold plates and lukewarm food were disappointing.
Olivia
United Kingdom,
July
2023
7.0/10
The hotel offers spacious and clean rooms with a typical tropical smell that might surprise you at first. Being in the VIP area grants access to two relaxing adult-only pools. The service, while attentive with small details like filling the tub with bubbles, can be inconsistent in providing information and table service. The location is near the beach in Punta Cana, belonging to Riu, with lively activity pools and some noise from Spanish music. Dining options are available daily, with a favorite meal at the pool buffet. Overall, good value with a few disappointments like outdated room amenities and occasional lapses in cleanliness and service.
Rooms
8.0
The rooms had the typical tropical smell but were spacious and clean, featuring a king-size bed, walk-in shower, double sinks, and a soaker tub.
Service
7.0
The staff were meticulous in keeping washrooms clean and added thoughtful touches, but were inconsistent in services like table service and room refreshment.
Location
6.0
The location is impressive near the beach in Punta Cana with easy access to specialty restaurants and lively pools, although lacking some amenities like palapas and drink service.
Dining
7.0
The dining experience offered a nice spread with a standout meal at the pool buffet.
Facilities
7.0
The facilities are decent, but some aspects like outdated optics and room amenities could be improved.
Sarah
United Kingdom,
June
2023
7.4/10
The hotel offered a mixed experience with clean and well-stocked rooms, fantastic service, and an impressive location. However, there were some disappointments with the dining options and facilities.
Rooms
8.0
My room was spotless and well equipped with drinks in the fridge. The cleanliness was top-notch, and it always smelled amazing.
Service
9.0
The service was fantastic and accommodating. The staff made me feel at ease and were always ready to assist with a wide range of services available.
Location
7.0
The location was impressive with a fine check-in experience. I had an upgraded room with a view, although the resort had some room for improvement in certain amenities.
Dining
6.0
The dining options were not as good as expected, with some dishes being less than satisfactory.
Facilities
7.0
The facilities were decent, but there were minor issues that could have been improved. The overall experience was above average.
Harold
United States,
June
2023
6.6/10
I have mixed feelings about my stay at the hotel. Despite the musty smell in the terrible room where I spent one night, the experience improved significantly when I moved to a perfect room with a balcony overlooking the wading pools. The location had its charms, but some aspects left much to be desired.
Rooms
7.0
The rooms were a disappointment in the beginning due to a musty smell. However, the room with a balcony overlooking the wading pools was perfect.
Service
6.0
The service was a mix of highs and lows. While some staff members ensured we had a great table and excellent service, the constant loud Walkie-Talkie conversations at early hours were disruptive.
Location
6.0
The location offered a good view from the balcony overlooking the courtyard and access to the beach. However, some maintenance issues and noise concerns were noticeable.
Dining
7.0
The dining experience had its ups and downs, with a running buffet that was decent overall but with some concerns about food temperature and variety.
Facilities
7.0
The facilities were a mix of good and not-so-ideal aspects. While the pools were beautiful and well-kept, the overall ambiance lacked vibrancy and seemed dated.
Martha
United States,
June
2023
6.8/10
I had a mixed experience at this hotel. The rooms were spacious and clean, furnished beautifully with padded wicker furniture. The main restaurant served good food, but other restaurants didn't appeal to me much. Despite mostly well-cooked dishes, there were occasional issues with raw food. The smell in certain areas was a downside that I had to tolerate.
Rooms
8.0
The rooms were spacious and clean with beautiful padded wicker furniture.
Service
7.0
The service provided was dedicated and selective, especially in the lobby bar. The staff made sure the areas were clean and attended to guests promptly.
Location
6.0
The location was impressive with easy access to the pool, beach, and various restaurants. The proximity to the wonderful beach was a highlight despite some disappointments.
Dining
6.0
The dining experience offered a decent variety of foods. While the Montecristo buffet for breakfast was good, some aspects like cold plates and lukewarm cooked food were disappointing.
Facilities
7.0
The facilities were adequate, although not exceptional. The VIP section of the pool with a swim-up bar was a favorite spot of mine.
Ivor
United Kingdom,
June
2023
7.2/10
The hotel has some rough edges in the rooms with issues like AC unit noise, but the jacuzzi was a big plus, and the overall cleanliness and linen supply were great. The service is fantastic with some language barriers but still very gracious throughout the resort. The location offers a peaceful atmosphere when needed and lively pool activities when desired, though the music was mostly Spanish. Dining provides varied options with some room for improvement. Overall, it's a nice place to stay with a mix of positives and negatives.
Rooms
7.0
The rooms are a bit ruff around the edges, especially from the AC unit noise, but the jacuzzi is a nice touch, and they are kept spotless with sufficient linen.
Service
8.0
The service is fantastic overall, despite some staff having below-average English skills. The staff is gracious and helpful throughout the resort.
Location
7.0
The location is impressive, with a good view over the courtyard and a peaceful ambiance when needed. However, it can get lively around the pool area with mostly Spanish music playing.
Dining
6.0
The dining experience offers a variety of foods and desserts, but there is room for improvement in some areas like lukewarm food and cold plates.
Facilities
8.0
The facilities are very nice and well-kept, providing options for both relaxing and fun activities.
Lester
United States,
June
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, although lovely and spacious with a well-stocked free bar, fell short of what I had expected. The service, however, was exceptional with a team of friendly and hard-working staff. The location offered a mix of relaxation by the VIP pool and easy access to the vibrant beach scene. The dining experience was good, although a bit repetitive. The facilities were satisfactory, yet there were some maintenance and cleanliness issues that detracted from the overall experience.
Rooms
7.0
The rooms were large and very comfortable.
Service
9.0
The service was filled with wonderful personalities out to show you a great time.
Location
8.0
The location was impressive, with a mix of poolside relaxation and easy access to the beach.
Dining
6.0
The dining was quite repetitive, but overall satisfactory.
Facilities
7.0
The facilities were good, but there were maintenance and cleanliness issues.
Charles
United States,
June
2023
6.8/10
The hotel offers spacious rooms with a free bar stocked up and a fridge filled with drinks. What you see in the photos is exactly what you get, and the rooms really smelled and felt clean. Despite some issues with service, the staff overall was helpful, though improvements could be made in customer interactions. The location is good for an all-inclusive stay, but it can get crowded, especially with kids. The dining experience may vary, with cold plates and lukewarm food being a downside. The facilities are decent, but some maintenance issues were noted in the room.
Rooms
8.0
The rooms were spacious and clean with a well-stocked free bar and fridge.
Service
6.0
The staff at the hotel could be more attentive and friendly, despite some helpful moments. Room service and other services were available but not exceptional.
Location
7.0
The location is good for an all-inclusive experience, but it can get crowded, and some aspects of the amenities could be improved.
Dining
6.0
The dining experience had its ups and downs, with food quality being inconsistent and some maintenance issues affecting the overall experience.
Facilities
7.0
The facilities were decent, but room maintenance issues were noted, and improvements in service quality could enhance the guest experience.